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Quality and competence go hand in hand

The high quality of the services “made by Fresenius Netcare” specifically for the area of information technology reflect the standard of our work and our operative capabilities serve as a yardstick for the satisfaction and business success of our customers. Market-conforming, creative problem solutions combined with efficient project execution secure our earning power and that of our customers. Fresenius Netcare has implemented a continuous improvement process (CIP) to safeguard its high quality standards long term. This process embraces measures that focus on

  • the provision of continuous training for our employees
  • the further development of management skills
  • the improvement of internal and interdepartmental cooperation
  • the establishment and maintenance of standards in the organizational units
  • the provision of efficient tools
  • the consistent further development of the quality management system.

Our quality policy, which is firmly anchored in the conscience of all our employees, is not only oriented towards the product but also towards customers, employees, processes and profitability.

In 2004, Fresenius Netcare was certified in accordance with the officially accepted standard ISO 9001. In addition, we are a certified SAP Hosting Partner and participate in the SAP Operation Quality Initiative Program.
 
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